
Who We Serve
Transforming law firms and law departments of the future.
Forward-looking law firms and law departments seeking operational excellence turn to HBR for strategic guidance, operational improvement, and technology solutions for today’s challenges and tomorrow’s opportunities.
Connecting the legal ecosystem
Our clients benefit from our unique perspective regarding law firms’ and law departments’ respective market pressures and resulting business needs — context that helps inform decisions and strengthen connections on both sides of the outside counsel relationship, collectively advancing the legal industry.
Relied on by senior-level executives
HBR works with law firm managing partners and C-level executives; with law department general counsel and legal operations leaders; and with technology and information leaders at both law firms and law departments. Our one-to-one relationships with these legal decision makers and thought leaders are candid, substantive, and trusted.
Who We Serve
Transforming law firms and law departments of the future.
Forward-looking law firms and law departments seeking operational excellence turn to HBR for strategic guidance, operational improvement, and technology solutions for today’s challenges and tomorrow’s opportunities.
Connecting the legal ecosystem
Our clients benefit from our unique perspective regarding law firms’ and law departments’ respective market pressures and resulting business needs — context that helps inform decisions and strengthen connections on both sides of the outside counsel relationship, collectively advancing the legal industry.
Relied on by senior-level executives
HBR works with law firm managing partners and C-level executives; with law department general counsel and legal operations leaders; and with technology and information leaders at both law firms and law departments. Our one-to-one relationships with these legal decision makers and thought leaders are candid, substantive, and trusted.

Law Firms
We serve many of the world’s leading law firms with tailored offerings for large and mid-sized firms. Learn more about our law firm clients and offerings.

Law Departments
Many of the world’s leading corporations—already large or aspiring to grow—rely on HBR to help their law departments address critical operational challenges. Learn more about our law department clients and offerings.
The team at HBR has supported the VMware law department on multiple initiatives, and the quality of the HBR Survey data has formed the basis for really impactful internal strategic investment planning discussions. The ability to define and deliver a custom peer group benchmarking analysis to meet our needs sets HBR apart. We know we can rely on the HBR team to provide data in a compelling, consumable executive-level format even under tight timelines. We consider our ongoing relationship with HBR and their team as a key enabler in our continued legal operations maturity journey.Aine Lyons, VP and Deputy General Counsel, Global Legal Operations and Privacy, VMware
The value of data-driven decisions has never been more important to the legal function. By leveraging the insights and metrics in the HBR Survey, we at NetApp have been able to tell a story with numbers to drive our strategic direction and alignment with the business. We think it’s the most comprehensive and most impactful law department survey available, and have used it for years to help inform and validate our law department strategy.Connie Brenton, Chief of Staff and Senior Director of Legal Operations, NetApp
Working with HBR has been the best business decision for us. HBR has a pulse on trends spanning across the legal industry and their team’s expertise is unmatched. I trust them to deliver quality and sustainable results, every time.Chief Operating Officer, Global 10 law firm
HBR hits the mark faster. They understand what it is that we are trying to accomplish, and they are completely focused. I spend more time trying to explain what we're trying to accomplish to other consultants, but HBR just gets it. Their expertise is unparalleled.Chief Information Officer, Am Law 100 law firm