Law Firm IT
IT's role in technology excellence and innovation
A law firm’s IT organization is critical to the firm’s ability to provide legal services – the shift to remote or hybrid work has emphasized its importance. IT not only powers firms’ day-to-day operations, it can also serve as a foundation for firms’ ability to differentiate themselves through innovation. Firms that neglect this important function do so at some risk, not only of obsolescence and security problems, but also the risk of falling behind their competitors because they lack the infrastructure to support innovation.
Transforming IT service and delivery
HBR transforms IT services and delivery for foundational technology excellence, as well as practice and business innovation delivery, through strategic internal improvements.
Strategy
IT Strategy
IT vision, mission, and strategy aligned to overall firm strategy, with a focus on:
- An actionable three-year IT roadmap
- Investment structure
- Organization structure
Cloud Strategy
Cloud vision and evolutionary, actionable three-year roadmap aligning compute and consumption across both infrastructure and application transformation, with a focus on end user experience, information governance, and security.
IT Assessment
Review and assessment of the IT function’s overall maturity including:
- Service delivery
- Technology effectiveness
- Spend benchmarks
Findings and recommendations related to:
- Strategy
- Governance
- Infrastructure
- Operations
- Organization
- User engagement
Operations + Technology
Operational Excellence
Identification and implementation of IT service delivery improvements related to:
- Delivery
- Operations
- User experience
- Overall business value
Public Cloud Migration
HBR Enabling Software
CounselGuide
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Related service areas: Information Governance, Legal Technology
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Joshua Nardo
