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What We Do

Unlocking todays value to support innovation for tomorrow

HBR helps law firms and law departments address today’s challenges while positioning themselves to seize tomorrow’s opportunities. Our strategic guidance, operational improvement, and technology solutions help them improve efficiency and cost-effectiveness while mitigating risk, thereby freeing up financial and human resources to focus on innovations that improve operations, support the delivery of legal services, and add client value.

What We Do

Unlocking todays value to support innovation for tomorrow

HBR helps law firms and law departments address today’s challenges while positioning themselves to seize tomorrow’s opportunities. Our strategic guidance, operational improvement, and technology solutions help them improve efficiency and cost-effectiveness while mitigating risk, thereby freeing up financial and human resources to focus on innovations that improve operations, support the delivery of legal services, and add client value.

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Strategy

We assess, analyze, and benchmark business operations, helping our clients drive value and minimize risk as they look to the future.

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Operations + Technology

We work with clients to optimize their current and future service delivery by designing, implementing, and enhancing resource alignment, process improvement, and technology solutions. We also provide managed services for operational support functions as alternative resource options to enable clients to leverage HBR’s deep bench of operations and technology experts.

HBR Enabling Software

HBR creates flexible, purpose-built software solutions that provide functionality, efficiency, and security, designed to meet law firms’ and law departments’ critical business needs.

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Broad expertise and collaborative,cross-team service

HBR’s experts have broad experience related to most area of law firm and law department operations. We tap that full range of expertise when serving our clients—our experts closely collaborate across practice groups and disciplines to best meet our clients’ specific needs.

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Sustainable change, amplified

As change agents, HBR experts understand the importance of change management. We apply people-focused, programmatic change management methodologies to ensure that the changes we help our clients implement are sustainable and result in continuous, long-term improvement.

Services across a range of areas

Following are some of the interrelated services that we offer. Because we tailor our services and solutions to our clients’ specific needs, please contact us to discuss how we can best help your organization.

Business + Legal Operations

Helping law departments and law firms undergo transformational change and modernize the delivery of legal services by identifying organizational and operational efficiency through the alignment of people, process, and technology and by leveraging data to create new ways of working.

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Client Matter Lifecycle

Fostering collaboration and client satisfaction by helping law firms navigate the business aspects of the entire client matter lifecycle.

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Information Governance

Providing information governance services tailored to address the complex and demanding regulatory, technological, and operating challenges of today’s information management environment.

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Law Firm IT

Freeing up budget and/or staff resources to focus on practice and business innovations by maximizing the efficiency, cost effectiveness, and risk of the law firm IT function, either through strategic internal improvements or directly managing IT as a service.

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Legal Technology

Enabling legal organizations’ efficient and cost-effective operations through strategic identification, planning, optimization, and implementation of legal-related technology applications.

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Library/Research + Information Services

Uncovering and maximizing law libraries’ untapped value through strategic assessments, analytics, and a range of managed services.

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Managed Services

Offering a range of managed services to achieve efficiency, flexibility, and scale, improving service and controlling costs so legal organizations can focus on what matters most: their clients.

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Software Solutions

HBR’s flexible, purpose-built software solutions to meet our clients’ critical needs, including managing spend, improving workflows, and unlocking the value of your technology.

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Vendor Management + Cost Optimization

The vendor governance function for the legal sector, optimizing expenses while mitigating vendor risk.

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