Mark Klender

Managing Director

Mark serves as a managing director in the Strategy + Operations practice within the Advisory business at HBR Consulting (HBR) and leads HBR’s Law Firm of the Future initiative. Mark has over 25 years of experience partnering with clients to advance strategy and transformations, spanning operating model and service delivery strategy, strategic cost management, location strategy, real estate, and transformation program management.

Prior to joining HBR, he led a law firm advisory practice at Deloitte. Mark has served a broad range of clients across industries, with a focus on the technology, consumer products, and legal sectors. He has written and spoken extensively on service delivery strategy, economic competitiveness, cost management, real estate, and location strategy. He was a contributing author for Deloitte’s Biennial Global Shared Services Survey Report.

Contact Info

(415) 279-8189

Latest from Mark Klender

2022 Legal Lab: Key Takeaways
The Three C’s to Improve Law Firm Management of Outside Counsel Guidelines

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Considerations for Selecting a Law Firm Information Governance Tool

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Revisit Your Business Recovery Objectives Because Things Have Changed

With a Business Impact Analysis, firms can be confident business needs and expectations can be…

HBR Consulting’s Continued Growth Recognized Again in Inc. 5000 List of Nation’s Fastest Growing Private Companies

Four consecutive years on the list mark the leading legal consulting and technology firm’s…