Managed Services


Flexible and scalable managed services allowing legal organizations to emphasize client-facing services.

In an increasingly complex and competitive market, it is essential that law firm and law department leaders concentrate on strategic, client-focused services to achieve a competitive edge. Yet an abundance of critical operational responsibilities and functional processes can detract attention from key priorities. Many leading organizations partner with HBR for managed services tailored for operational improvement. We offer a range of managed services, from packaged solutions + capabilities to full managed services, to achieve efficiency, flexibility, and scale, improving service and controlling costs so legal organizations can focus on what matters most: their clients.

HBR’s managed services provide flexibility that allows organizations to:

Increase efficiencies + agility
Scale as needs increase
Establish predictability + service stability
Mitigate risk + control costs
Maximize talent + leverage core competencies

Explore HBR’s managed services

Business + Legal Operations

Free staff time for other work by leveraging HBR’s legal operations managed services as an extension of your operations team.

Learn More

Law Firm IT

Align the IT function with the overall business strategy of the firm and keep up with technology needs with HBR’s IT managed services, from select functions such as user support or network operations center (NOC) services, to the firm’s full IT infrastructure.

Learn More

Legal Technology

HBR’s application managed services provide full application lifecycle support. We design and build; transform and deploy; train and support; and optimize and drive adoption.

Learn More

Library/Research + Information Services

Maximize library value with HBR’s managed services ranging from individual components to the entire library function.

Learn More

Vendor Management + Expense Optimization

Manage expenses and mitigate vendor risk with HBR’s range of managed services, up to and including the entire procurement function.

Learn More

Related Insights

How Can Firms Punch Above Their Weight?

Senior Director Kris Martin describes how firms can punch above their weight, leveraging…

How Law Firm Libraries Can Capitalize on the Gig Economy

Law firm information departments can stay on top of the gig economy by continuing to look for ways…

Five Benefits to Law Firms of IaaS Model for IT Services

IaaS is an IT service model that delivers a law firm’s computing infrastructure via the internet.…

10 Questions to Ask Your Managed IT Services Provider

The emerging law firm strategy of moving to a managed IT services model is gaining traction as we…

Connect with our experts