Lauren Chung

Chief Practice Officer

Lauren serves as chief practice officer and leads the organization’s practice optimization and solution innovation. She focuses on enhancing the delivery and management of our services to accelerate business performance. Lauren is a member of the executive leadership team.

Lauren also brings 25 years of management consulting and leadership experience to support law departments and law firms on transformational efforts that achieve organizational and operational efficiency through the alignment of people, process, and technology.

Recognized as an industry thought leader, Lauren publishes and speaks regularly to industry groups on law department and law firm management best practices.

Contact Info

(732) 331-6484

Latest from Lauren Chung

Legal Lab 2020: An Overview of the Talent Session

Leaders from across the legal ecosystem talked about implicit bias and about developing lawyers of…

Four Dimensions of an Agile Resourcing Model for Law Departments

In these ever-shifting economic and market conditions, law departments must be nimble and…

Alternative Legal Service Providers: How are Law Departments Using Them?

In more recent years, HBR has observed that many of our clients are no longer using ALSPs solely to…

Insights for Law Firms from HBR’s 2019 Law Department Survey

Our recently published report, “2019 Law Department Survey: Insights for Law Firms,” includes data…

As Law Departments Push to Contain Costs, the Voice of the Client Should be Influencing Law Firms

Firms that are strategically examining and evolving legal service delivery models to better align…