Lauren Chung

Managing Director

Lauren serves as a managing director and leads the Strategy + Operations practice within the Advisory business at HBR Consulting (HBR). She has over 20 years of management consulting experience and works with law department and law firm leadership on strategic, process and operational improvement initiatives. Clients value Lauren’s expertise in assisting law departments and law firms to drive transformational efforts that achieve organizational and operational efficiency through the alignment of people, process and technology.

Lauren has been leading the HBR Law Department Survey, a leading source of benchmarking data for law departments, since its inception. Recognized as a thought leader, Lauren publishes and speaks regularly to industry groups on law department and law firm management best practices.

Prior to joining HBR, Lauren was a management consultant in corporate strategy at PwC.

Outside of work, Lauren and her husband are proud parents of four children. She is also actively involved in community initiatives focused on helping children and youth.

Contact Info

(732) 331-6484

Latest from Lauren Chung

Legal Lab 2020: An Overview of the Talent Session

Leaders from across the legal ecosystem talked about implicit bias and about developing lawyers of…

Four Dimensions of an Agile Resourcing Model for Law Departments

In these ever-shifting economic and market conditions, law departments must be nimble and…

Alternative Legal Service Providers: How are Law Departments Using Them?

In more recent years, HBR has observed that many of our clients are no longer using ALSPs solely to…

Insights for Law Firms from HBR’s 2019 Law Department Survey

Our recently published report, “2019 Law Department Survey: Insights for Law Firms,” includes data…

As Law Departments Push to Contain Costs, the Voice of the Client Should be Influencing Law Firms

Firms that are strategically examining and evolving legal service delivery models to better align…