Lauren Chung

Chief Practice Officer

Lauren serves as chief practice officer and leads HBR Consulting’s practice optimization, solution innovation, and talent strategy. She also heads the Strategy + Operations practice. She brings 25 years of management consulting experience to support law departments and law firms on transformational efforts that achieve organizational and operational efficiency through the alignment of people, process, and technology. Recognized as a thought leader, Lauren publishes and speaks regularly to industry groups on law department and law firm management best practices.

Prior to joining HBR, Lauren was a management consultant in corporate strategy at PwC.

Outside of work, Lauren and her husband are proud parents of four children. She is also actively involved in community initiatives focused on helping children and youth.

Contact Info

(732) 331-6484

Latest from Lauren Chung

Legal Lab 2020: An Overview of the Talent Session

Leaders from across the legal ecosystem talked about implicit bias and about developing lawyers of…

Four Dimensions of an Agile Resourcing Model for Law Departments

In these ever-shifting economic and market conditions, law departments must be nimble and…

Alternative Legal Service Providers: How are Law Departments Using Them?

In more recent years, HBR has observed that many of our clients are no longer using ALSPs solely to…

Insights for Law Firms from HBR’s 2019 Law Department Survey

Our recently published report, “2019 Law Department Survey: Insights for Law Firms,” includes data…

As Law Departments Push to Contain Costs, the Voice of the Client Should be Influencing Law Firms

Firms that are strategically examining and evolving legal service delivery models to better align…