Lauren Chung

Managing Director

Lauren serves as a managing director and leads the Strategy + Operations practice within the Advisory business at HBR Consulting (HBR). She has over 20 years of management consulting experience and works with general counsel and law department leadership on strategic, process and operational improvement initiatives. Clients value Lauren’s expertise in assisting law departments to drive transformational efforts that achieve organizational and operational efficiency through the alignment of people, process and technology.

Lauren has been leading the HBR Law Department Survey, a leading source of benchmarking data for law departments since its inception. Recognized as a thought leader, Lauren publishes and speaks regularly to industry groups on law department management best practices and the use of metrics to demonstrate the value of the legal function.

Prior to joining HBR, Lauren was a management consultant in corporate strategy at PwC.

Outside of work, Lauren and her husband are proud parents of four children. She is also actively involved in community initiatives focused on helping children and youth.

Expertise: Benchmarking / Law Department Operations

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